Guidance for families and trusted friends
Family members may notice changes before the player does. Approach the conversation calmly and focus on specific behaviour, such as missed bills, lack of sleep, borrowing, or unexplained absences. Responsible gaming discussions are more productive when they avoid insults, threats, and assumptions.
Encourage the player to review spending records, take a break, and create stronger limits. Do not lend money for gaming or repay gaming-related debts without a wider plan, because this may allow the same pattern to continue. Protect shared finances and important accounts while keeping communication respectful.
Responsible gaming is an adult activity. Minors must not register, deposit, or participate. Adults should keep account details, passwords, payment access, and devices secure. Never allow a child or teenager to use an adult account, even as a joke or a one-time activity.
A supportive family can help rebuild healthier routines through ordinary activities: shared meals, exercise, errands, hobbies, and time away from screens. Responsible gaming becomes easier when entertainment is varied and the player does not feel that every break must be filled by another game.